Our staff


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Our staff


 

Features Overview

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Jean Llamas

Jean Llamas is president and owner of Care Navigators, Inc. Jean has 21 years of experience as a Registered Nurse in a hospital setting (medical surgical, oncology, cardiac and addictions), skilled home care, evaluation and set up of durable medical equipment, private duty nursing, utilization management, outpatient and inpatient care management, diabetic education and insurance case management. Jean founded Care Navigators due to a missing service set in healthcare to assist patients and families navigate the complex health care system.  Recent projects include a large scale readmission project in the largest healthcare system in Illinois and implementation of the two midnight rule Medicare project within the same system.

Jean received her Masters of nursing with a focus in business from Benedictine University and a bachelor’s degree in nursing from Northern Illinois University. She is Milliman certified for Utilization Management. She obtained ACM certification by the American Case Management Association and CCM certification by the Commission for Case Manager Certification. She is also a member of Sigma Theta Tau.

 


Cherie Clark

Caring for her senior parents at the age of 16, Cherie is well-versed in what makes a good Care Manager. After endless hours of managing caregivers, paying bills, attending doctor’s appointments, working with clinical staff at the hospitals, and moving her parents twice to different senior facilities in Nashville, Cherie understands this complicated healthcare world. She also manages her Mom’s RN Care Manager in Nashville. As the Senior Account Manager for Care Navigators, Inc.,

Cherie helps develop strong relationships with referral sources at the hospitals, communities, legal & financial firms, as well as the skilled and non-skilled home care agencies. Cherie comes to us with over 15 years experience in relationship building with companies including Coca-Cola and United Healthcare.  She recently worked managing a caregiver agency as well as acting as an independent health insurance agent helping people navigate through the Affordable Care Act.  Cherie graduated from the University of Missouri-Columbia with a Bachelor’s degree in Journalism.  She truly wants what is best for our clients, just as she has demonstrated with her own family.

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Mary Lofgren

Mary is a Care Manager and Health Care Advocate, with over 11 years of experience working in nursing homes and rehabilitation centers. She has served as the social services director and coordinator of a memory care unit, long term care social worker, and discharge planner within multiple facilities in the northern suburbs of Chicago, IL.

Mary has been engaged in social work through education, internships, and practicum experiences for more than 20 years and is a licensed social worker (LSW). She earned her BSW from Valparaiso University in Indiana and her MSW from Washington University in St. Louis, Missouri, with a concentration in Gerontology and a specialization in Management. 

Mary is passionate about working with older adults and their families, and believes no one should have to feel alone or not know where to turn. Mary wants to be a resource to clients and families who need someone to be their advocate and to provide the support and expertise needed to reach their own personal goals.


Erika Streit

Erika is a Care Manager and Advocate, she has a Masters degree in Professional Counseling, has worked in skilled nursing settings for 22 years, is a Licensed Nursing Home Administrator, a Certified Dementia Practitioner and Educator.  

Her experience includes long term care planing, life transitions counseling, discharge planning, grief support, dementia education, understanding Medicare guidelines and Requirements for SNF, and Mini Mental State Testing.  Her passion lies in working with patients living with dementia and educating their family on how to better understand and cope with the process. 

 

 

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Feature 5

 

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Alyssa Fischer

Alyssa is a Registered Nurse with a Bachelors Degree of Science in Nursing (BSN) from Chamberlain College of Nursing. She has experience in the inpatient setting with a wide variety of adult patient populations (medical, surgical, neurological, cardiac, oncology, step down intensive care, among others), and looks forward to pursing further education with an advanced nursing degree and certifications in the years to come.

 


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Feature 12

 

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Feature 14

 

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